MAINTENANCE & REPAIRS
Based in the West Midlands, we carry out the maintenance, service and repair of septic tanks. We've built up a reputation for being trustworthy, professional and delivering excellent customer service. We're also specialists when it comes to sewage solutions with over 25 years of experience in installing sewage treatment plants, cesspools and septic tanks.
Septic tank service
To protect yourself against costly, unexpected breakdowns and ensure your system is operating legally, within the environmental standards, we recommend your septic tank is regularly serviced.
As accredited installers of septic tanks, we recognise it's a big investment and it's not something you want to replace in a hurry! Looked after properly, a septic tank can last over 20 years.
Through our planned maintenance service, our team of experienced and qualified sewage treatment specialists will be able to identify any common faults, such as an under-performing system or bacterial growth. We will also help solve issues before they occur as well as ensure your system is working to its full potential.
Septic tanks need to be emptied out regularly to keep them working smoothly and prevent unpleasant smells. We use a combination of vacumation and specialist tanker equipment to empty and clean out your septic tanks.
Septic tank repairs
Our specialist engineers can also undertake breakdown call-outs and repairs. We carry an extensive stock of spare parts so we can fix your system quickly and efficiently.
Signs that your septic tank may need repairs include:
Unpleasant smells or strange noises coming from the system
Tank filling up more quickly than usual
The appearance of wet areas on the ground near the plant
Our specialists will conduct a thorough inspection of your septic tank and advise on the most effective way to fix any problems.
Contact us today for expert advice!
Benefits of our service package
Peace of Mind
Get peace of mind that your system is maintained correctly and minimise the risk of unexpected breakdowns and nasty odours when you least want it!
Service report provided
We provide you with a service report after each visit to let you know how the plant is functioning and include detailed photos.
Prolong your system
A sewage system is a big cost outlay. Prolong the life of your system and ensure you get the best return from your investment
Reminders so you don't forget
It's easy to forget so we will send you reminders when your service is due, providing you with even more peace of mind.
Meet your legal requirements
It's a legal requirement to ensure your system isn't polluting the environment and failure to comply. could result in fines
Fast repairs when needed
Most repairs are done during a service or breakdown call out as we keep a record of your system and carry spare parts for your system with us.
Why use us?
Top rated customer service
We’ve built up a reputation for being friendly, professional and 100% reliable. You can count on us for excellent service.
We know our stuff
Our 30 year proven track record of installing wastewater solutions speaks for itself. We're specialists when it comes to the installation, maintenance and repair of sewage systems
Integrity and honesty are core to what we do. We're a family-owned business and are known for being trustworthy and hard working.
Useful information on septic plants
Here are some frequently asked questions about why the maintenance of sewage treatment systems:
What is a septic tank?
If you are unable to connect to the mains sewage infrastructure, perhaps because you live in a rural area, you are likely to have a sewage system to deal with your waste. This could be a sewage treatment plant, septic tank or cesspool. In the case of a septic tank, this is a buried, water-tight container usually made of concrete, fiberglass, or polyethylene. Its role is to hold the wastewater long enough to allow solids to settle down to the bottom forming sludge, while the oil and grease floats to the top as scum. Septic tanks only partially treat sewage at the top of the tank, near to oxygen, and discharge effluent of low quality. The process is mainly anaerobic and therefore much slower than a sewage treatment plant.
Why is it important to service your septic tank?
Here’s just some of the reasons why it is essential you regularly service your sewage treatment system.
Risk of fines
As an owner of a sewage treatment system, you have a duty of care by law to look after it. If it pollutes the environment, you could be subject to significant fines from the Environment Agency.
An unexpected breakdown could come at the worst possible time and result in your sewage system not working for an extended period. For example, imagine it happened over the Christmas holidays and there was nobody available to fix it.
Prevent unpleasant smells
An overflow or blockage in your system could lead to nasty smells in your home and a backup of sewage in your toilet. Not pleasant for anyone!
A sewage treatment system is a big investment so you want to make sure it is in good working order for as long as possible. A regular service will help prevent unexpected problems from arising.
Maintain your warranty
You’ve paid for a warranty on your sewage treatment system so you want to make sure it is valid. It is likely to be subject to you ensuring your system is serviced at regular intervals.
Protect the environment
Untreated wastewater from failing sewage systems can contaminate nearby wells, groundwater, drinking water sources, and transmit diseases.
How often should you service your septic tank?
The frequency in which you should empty your septic tank or cesspool depends on the size and type of tank and the number of occupants at your property. As a rough guide, you should get your tank emptied and serviced at least every six to twelve months.
How can I tell if my septic tank needs emptying?
It is important to regularly empty septic tanks to prevent significant health and environmental risks that can lead to the tank overflowing or malfunctioning.
If you spot any of the below issues, then it is likely your septic tank needs emptying:
Unpleasant odours near the septic tank
Pooling of water around the drain field of your septic tank, suggesting that the piping system is blocked and liquid is being pushed to the surface
Slow-draining sinks and toilets that cannot be fixed by simply unblocking the drain
Unusually vigorous plant growth near the tank
Overflowing sludge or scum on the water
What are the new regulations for septic tanks?
At the start of 2020 new regulations for septic tanks came into force in England and Wales came into force. Now, if you have a septic tank that is discharging directly to surface water, such as a river, ditch or stream, then you are failing to comply with the new legislation. If this is the case, you need to urgently replace or upgrade your sewage treatment system if this is the case otherwise you could be at risk of prosecution or a significant fine from the EA. Please feel free to ask us for our advice on whether your system complies.
What areas do we cover?
We cover the whole of the midlands and can also work further afield depending on the drainage project. Areas in the midlands that we cover include:
Birmingham (West Midlands), Coventry (West Midlands), Hereford (Herefordshire), Lichfield (Staffordshire), Stoke-on-Trent Staffordshire), Wolverhampton (West Midlands), Worcester (Worcestershire), Shrewsbury (Shropshire), Warwick (Warwickshire), Derby (Derbyshire), Leicester(Leicestershire), Oakham (Rutland), Lincoln (Lincolnshire), Nottingham (Nottinghamshire), Buxton(Derbyshire), Glossop (Derbyshire), Cleethorpes (Lincolnshire), Northampton (Northamptonshire)